Parts Counter Person — Automotive & Powersports
EAG Chrysler Dodge Jeep Ram / Kawasaki of Palestine — Palestine, TX Full Time
About the Opportunity
EAG CDJR Kawasaki Palestine is looking for an experienced Parts Counter Person to join our parts department. This is a rare combination role — you'll work both the automotive side with a full Mopar inventory and the powersports side supporting Kawasaki units, so no two days look the same.
We're part of a growing East Texas dealership group, and we're looking for someone who wants a long-term home, not a stopover.
What You'll Do
Serve technicians at the back counter — pull, order, and stage parts to keep the shop productive and hours turning
Assist retail and walk-in customers at the front counter with parts, accessories, and Kawasaki apparel
Support wholesale accounts and outside customers by phone and email
Look up parts accurately using factory catalogs and the dealership DMS
Place stock and special orders, track backorders, and follow up so customers aren't left waiting
Receive, bin, and tag incoming freight; maintain a clean, organized, accurately stocked parts department
Assist with cycle counts, obsolescence review, and annual physical inventory
Process returns, warranty parts, and core returns per manufacturer guidelines
Work alongside service advisors and technicians to quote jobs quickly and correctly
What We're Looking For
Prior dealership parts counter experience required — CDJR/Mopar or powersports experience strongly preferred
Working knowledge of a dealership DMS (CDK, Reynolds & Reynolds, DealerTrack, Lightspeed, or similar)
Confidence with electronic parts catalogs and the ability to identify the right part the first time
Strong customer service skills — professional and patient with technicians, retail customers, and wholesale accounts alike
Solid computer and phone skills, with attention to detail on orders and invoices
Able to lift up to 50 lbs and stay on your feet throughout the shift
Valid driver's license and clean driving record
Must pass a pre-employment background check and drug screen
High school diploma or equivalent
Why EAG
Competitive pay and a full benefits package
Consistent full-time schedule — Monday through Friday with rotating Saturdays
Ongoing factory training through Mopar and Kawasaki
Employee discounts on parts, service, and vehicles
Real advancement opportunity within a multi-store dealership group
A well-run department with modern equipment and a team that backs each other up
How to Apply
Apply directly through this posting with your resume, or stop by the dealership and ask for the Parts Manager. All inquiries are confidential.
EAG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.
